Candidate Privacy Policy
Please note that SmartR, a tool/service previously available to candidates, will be discontinued and no longer accessible from July 19th, onwards. We encourage you to complete any pending activities related to SmartR before this date.
Last reviewed: May 1st, 2023
California residents please also see CCPA Privacy Notice.
What Personal Data (“Your Personal Data”) are we Collecting?
- Data that you (“You”, “Your”) input during the application process or job alert creation (contact information, experience and education, attachments, screening questions answers).
- Your IP Address.
- Your login information (email address and encrypted password) for your Candidate Portal.
- Cookies, which allow us to know how our services are accessed and used
For more details, click here.
What is the Purpose of Collecting Your Personal Data?
- Help You manage Your job opportunities within the Candidate Portal: when You apply to one of our Customers, You have access to a Candidate Portal, where You can find Your profile information and applications information.
- Receive jobs suggestions available from and through SmartRecruiters.
- Conduct surveys: SmartRecruiters may also contact You via surveys to conduct research about Your opinion of current or future SmartRecruiters functionalities and user experience.
- Improve and develop services and products: SmartRecruiters may use the Personal Data to improve and develop its services and products to the extent this is necessary.
In this case, we are the data controller.
Please remind : when You apply to one of our Customers’ jobs, our Customer (the recruiter or hiring manager) can consider You for any job opportunities they have and can use any SmartRecruiters tools to track, manage and make a decision. In this case, the Customer is the data controller and is responsible for the process of Your Personal Data and SmartRecruiters is the data processor processing the data on behalf of the Customer.
SmartRecruiters is not a headhunting company. We only provide a talent acquisition technology to our customers and the services to You as mentioned above.
Because SmartRecruiters and its affiliates (“SmartRecruiters”) offer You real choice and control over how You use Your Personal Data, and wants to build trust and engagement with You, consent is the legitimate basis for processing Your Personal Data.
You can withdraw your consent at any time by deleting your Candidate Portal account.
How Your Personal Data for Candidate Portal will be used
- You can set up a personal account (“Candidate Portal”) which allows You to manage Your job opportunities and track your different applications of several Customers.
- In Your Candidate Portal, which is accessible on https://my.smartrecruiters.com/, You may register through the email you received after applying, or if your consent was requested. This is operated by SmartRecruiters under its own responsibility. The registration requires your email address and a password.
- Your profile will be made available and visible to the Customer to which you applied. You will receive job alerts from the Customers to which You applied.
- In order to provide world-class services to You and the Customer, SmartRecruiters uses third-party providers to help perform statistical analysis, technical support and data hosting. To learn more, click here
- Your application information will be collected by SmartRecruiters and be made available to You through the Candidate Portal.
- You can find more details here. SmartRecruiters will never sell, rent, or lease the collected Personal Data.
How can You self-manage Your Personal Data?
- Candidate Portal: You can see all Your profile and applications You’ve made
- Right to rectification: You can modify Your profile by going to the “My SmartProfile” section
- Right to be forgotten: You can withdraw and delete Your profile at each company You applied for:
Please note that SmartRecruiters will transmit your request to the Customers You applied. In some cases, they may decide to keep your application data in compliance with their own legal obligations. To find more about these obligations, we encourage you to contact them directly. Contact information should be found in each company’s privacy policy linked at the bottom of your application or via their corporate website. - Right to data portability: You can export Your profile in a machine readable format
- Right to object to processing: You can decide whether or not you wish to create a Candidate Portal and to delete it as mentioned above. You will still be able to apply to the job of Your choice without creating a Candidate Portal.
- Right to restriction of processing: Your Personal Data will be used solely for the purposes mentioned above and You can decide whether or not to create a Candidate Portal .You will still be able to apply to the job of Your choice without creating a Candidate Portal.
- Right to rectification: You can modify Your profile by going to the “My SmartProfile” section
- If You have any questions on how Your Personal Data is used or how You can self-manage Your Personal Data, feel free to contact
EU-U.S. Privacy Shield Framework & Swiss-U.S. Privacy Shield Framework
SmartRecruiters, Inc. adheres to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. You can find more details here.
Use of Your Personal Data [click to expand]
Inquiries – How to Contact Us ?
If You have any queries related to one of Your applications for our Customer, please contact them directly. You will find the Customer’s contact showed in the Candidate Portal.
If You have any further queries, please send an email to our Data Protection Officer at: .
SmartRecruiters will respond in a timely manner.
In case of unresolved privacy or data use concern, You have the right to lodge a complaint with Your data protection supervisory authority.
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SmartRecruiters, Inc.
166 Geary St
San Francisco CA 94108
USA